Privacy policy

Introduction

SYMBOLIST recognizes the importance of protecting the privacy of all consumers (“you” or “user”) who visit symbolist.co. We also believe it is important to inform you about how we will use your personal information. Therefore, we encourage you to read this privacy policy carefully.

This privacy policy is directed and applicable to individuals who visit those portions of the SYMBOLIST website accessible at www.symbolist.co. This privacy policy is also subject to the Terms of Use of our site.

The laws of the United States shall apply to the collection of personal information and other information through the site, and to SYMBOLIST’s use of such information. The laws of the United States and other countries to which we may transfer your personal information may not provide a level of protection equivalent to the laws in your home country, if you are accessing web pages intended for United States consumers from outside the United States.

Collection and use of information

Personal information

While users can view our website by browsing anonymously, we collect identifiable personal information (“personal information”) about site users when they voluntarily provide it in the course of browsing or shopping on the site, including to make purchases from the site or contact us via the site. Site user may provide personal information for various reasons, including but not limited to, for the purposes of obtaining newsletters, product information, event information, and services, receive notice of other promotional opportunities, and to make purchases. The type of personal information that we may collect includes name, address, phone number, email address and purchase information such as credit or debit card information used to facilitate the sale of SYMBOLIST products. We may also use the information that you provide to create a personal customer profile in order to let you know of products or events that may be of interest to you, to streamline future purchases, and for customer service purposes, such as following up on customers who have not checked out their abandoned shopping carts or to inquire about their use of the Site. We may combine personal information we collect on the site with other information we otherwise collect online or offline about users to better tailor marketing or website content, including to measure the effectiveness of our advertising, or for other purposes, such as internal research. 

In addition, if you choose to participate in SYMBOLIST-sponsored social media activities or offerings, including any links to social media services (e.g., plug-ins) on our site, any information that these third-party social media sites collect as a function of your using those services or sign-in tools is subject to those respective entities’ own privacy policies. In addition, however, if you use those services or sign in to our Site or a portion of our site using such third-party sign-in tools, certain personal information and related information from those third-party websites or services will be shared with SYMBOLIST. We will treat this information shared with us in accordance with this privacy policy.

Non-personal and automatically collected information

We automatically collect certain aggregate information and other information when you visit the Site. When in aggregated form, this information does not relate to a single identifiable visitor. It tells us such things as how many users visited the site and the pages accessed. Collecting this information helps us tailor our Site to our visitors.

In addition, we may collect certain non-personal information at the individual level, although it typically is not associated with personal information. For example, when you visit the site to browse, read or download information, we automatically collect standard computer information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses. We generally do not link this standard computer information to anything that will allow us to identify users unless to enforce compliance with our rules or Terms of Use, to protect our service, Site, users or others, or for certain online advertising activities relating to our users, including to measure the effectiveness of our advertising.

We may also collect other information through “cookies”, as explained below.
We, our service providers, and third parties such as online network advertisers may collect information using cookies. Cookies are pieces of information that any website may transfer to your browser that are then stored in your computer system. Cookies are returned to the website that deposited them when a visitor returns to that site. Cookies tell us, for example, whether a user is a first time visitor or has visited the site before and what areas of the websites are of greatest interest to the user. The deposit of cookies by the site may enhance your online experience by allowing us to save your preferences for your next visit. Our cookies may also measure the general activity on the Site, which allows us to determine which areas and features are most popular. This information allows us to make improvements to our site.

Most web browsers are set up to accept cookies. You can, however, reset your browser to refuse all cookies or to indicate when a cookie is being sent. If you choose to decline cookies, some of the functionality of the Site may be impaired.

Sharing of personal information and other information

Subject to the following paragraphs and the disclosures discussed in them, we will neither disclose nor sell any information about you to a party unaffiliated with us unless (i) required to do so by law or legal process; (ii) required to do so by law enforcement authorities or other government officials; (iii) we believe disclosure is necessary or appropriate to prevent physical harm, financial loss or injury to, or interference with, our rights or property or the rights or property of our users or others, or in connection with an investigation of suspected or actual illegal activity; (iv) we reasonably believe that you have used information from the site in order to commit unlawful acts or acts that may endanger the health and/or safety of the public; and/or (v) we believe the law in good faith requires such disclosure.

We may appoint third party service providers to administer and/or operate certain functions or services on our behalf, the proper performance of which may require a transfer of the information submitted by you, or the personal information collected about you. The functions or services include, for example, administering the Site, delivery of products requested or ordered by you, and delivery of marketing or other communications to you about our products, services or special events. Any such transfer shall be subject to confidentiality and security obligations and for the sole purpose of the performance of those functions or services.

We may also share your personal information with other third parties for joint marketing and promotions of products, services or events that may be of interest to you. Any transfers of personal information shall be subject to confidentiality and security obligations and for the sole purpose of the performance of those obligations.

In addition, we may share information with companies such as online network advertisers or similar entities that may deliver targeted ads to you and which also may automatically collect or receive information about your online activities over time and across different websites following your use of the site, in order to facilitate the delivery of advertising and communications tailored to your interests (for example, if you view a page on our site about a SYMBOLIST product, you may receive an online advertisement for that or a related product on other third party websites on the internet that you visit, or online network advertisers may use certain information they collect about you to assist with their delivery of advertisements for others). We also may place tailored ads on social media websites and services, which may entail our sharing of certain account-related information.

Updating personal information and opting out of marketing communications

If you want to update your Personal Information or unsubscribe from marketing emails, please send an email to support@symbolist.co or by utilizing the unsubscribe link on our marketing emails. Such requests may take up to 4 weeks to become effective.

Note that even if you opt-out of marketing communications, we may still contact you to send you important information regarding the operation or administration of your personal profile or other non-marketing information. We may also share certain information with third parties to comply with legal obligations.

SECURITY

Protecting your information is of primary concern to us. We store the information that we collect on secure servers and otherwise take reasonable precautions to protect your personal information. However, we cannot warrant and do not represent that our level of security meets or exceeds any specific standards. No internet transmission is 100% secure or error-free, nor is stored data free from vulnerabilities. We cannot guarantee the security of our websites, databases or services, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the internet. We are not responsible for the actions of third parties.

Children's Privacy

This web site is not intended or directed to anyone under the age of 13. We do not collect personal information, sell or ship any items ordered through this web site directly to anyone who we know to be under the age of 13. If you are under the age of 13, you should use this web site only with the involvement of a parent or guardian and should not submit any personal information to us.

California Privacy Rights

California resident customers of ours have a right to obtain a list of Personal Information that we may have disclosed to affiliates for their marketing purposes or to unaffiliated third parties for their own marketing purposes. A California customer may contact us and request the general list of Personal Information shared and the companies among which it is shared. This request may be sent electronically by email to support@symbolist.co. We will respond to these requests for the list within 30 days. Requests for this information that come to us through other channels may result in a delayed response.

CHANGES TO PRIVACY POLICY

We reserve the right, in our sole discretion, to modify, alter or otherwise update this policy at any time and you agree to be bound by such modifications, alterations or updates. We will notify you of material changes to this Privacy Policy by posting the revised policy with the date it was revised on this page and if you have registered with us, we may notify you by email to your email address of record. Your continued use (including access, browsing and/or use of any interactive feature) of our Site constitutes your agreement to this Privacy Policy and any updates. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the Personal Information we collect.